Delegates enter their email, confirm a short verification code, and then open a secure recovered-access modal to view their tickets and details without waiting for manual support.
Delegate recovery
Find my tickets
Lost the confirmation email, checked the wrong inbox, or not sure where your ticket link went? We can help you get back in quickly.
Use the same email you registered with, verify your code, and manage your tickets on this page.
A
Find your tickets securely
Enter your registration email. For privacy, we always show the same response before verification.
Security note: Recovery requests are rate limited, unauthenticated responses stay generic, and secure access ends when you close the verified modal.
Frequently asked questions
These are the main recovery questions delegates and organiser teams usually ask before using the flow.
No. The flow is designed to reopen access to an existing delegate registration rather than create a new booking or account.
The recovery flow only works when the delegate uses the email linked to the original registration, which helps protect access and keep the process secure.
Delegate recovery reduces support requests by letting attendees verify themselves and get back to their registration details quickly, especially close to the event.
Related pages
Explore the next page in the registration journey.